Four Points By Sheraton London, London

The hotel has a convenient location, with great Wi-Fi and business center facilities suited for business travelers. The rooms are spacious and modern but could improve on the water supply. The in-house restaurant adds value, and the service is pleasant and courteous. Noteworthy is the excellent room service and happy hour options. The hotel offers a spread of people throughout the hallways, making it a vibrant atmosphere, but noise from the garbage truck nearby can be a downside.

My stay at this hotel was truly delightful. The rooms were spacious and well-appointed with a desk, fridge, pull-out couch, and two very comfortable beds. The jetted tub and king-sized bed were a fantastic touch, making it a very clean and comfortable experience. However, there was a noticeable smell of mold and mildew in some areas, indicating water damage.

The hotel has very nice and clean rooms that are always well stocked with beverages and snacks, very nice and comfortable, spacious, and nicely decorated. The service is usually top-notch, with great room service and a pleasant welcoming atmosphere. The location is perfect for many guests, although it might not be ideal for those sensitive to mold and mildew. The dining experience, although good, may have a few limitations in availability. Overall, it's a fresh, new hotel that I can't wait to go back to.

The hotel had some positives, such as providing a free breakfast to compensate for an overbooked room and being impeccably clean, but it was hard to warm up. The service was a mix of dismissive behavior but also professional and courteous interactions, with expectations of guests to come to the front desk for requests. The location, though festive and in a less busy part of London near White Oaks Mall, suffered from construction noise and heating issues. Dining options were excellent, but there were challenges with getting the desired time due to events like the Mother's Day Brunch.